Are Glasslock products and accessories BPA free?
Yes. Our Glasslock products are entire BPA free, eco-friendly, and recyclable. The containers itself are made of tempered glass and the lids are made of polypropylene.
Where are Glasslock products made and produced?
All of our Glasslock products are made and assembled in S. Korea.
Do you offer replacement parts?
We provide replacement lids free of charge and orders can be placed through our website:
https://glasslockusa.com/product-category/replacement-parts/
You can find the correct model number by looking on the bottom of the glass container (will start with either RP or OC).
Do you offer replacement for just the silicone gaskets?
Unfortunately, the gaskets are not available as a separate replacement part at this time. We can only replace the whole lid not just the silicone gaskets. The replacement lids are free of charge and orders can be placed through our website:
https://glasslockusa.com/product-category/replacement-parts/
You can find the correct model number by looking on the bottom of the glass container (will start with either RP or OC).
Can I purchase without a PayPal account?
If you do not have a PayPal account or are having problems with your PayPal account, you can still place your order through that same checkout process.
Under the PayPal login at checkout, there is an option for “Pay with debit or credit card.” Once you click on that link, you will be able to enter your credit information along with the correct billing/shipping address. Even though you are not using a PayPal account, we still use the system to verify the identity of the card holder before placing your order.
Do you ship outside of the US?
Glasslock USA supports the customer base in the US market. The products sold internationally are not always the same and therefore we do not have the inventory and/or capacity to support these markets.
What is your return policy?
Unused products only can be returned within 30 days from date of purchase. See our Return Policy.
*Orders are processed and typically ship within 12-48 hours. Cancellation of order must be made within 12 hours of order.